SriLankan Airlines is ‘Best Full Service Airline in Central & South Asia’ for third consecutive year

Posted on 13 November 2017 by admin

SriLankan Airlines Country Manager Singapore Mohan Meegolle(right) receiving the award at the Future Travel Experience Asia Awards 2017 last week

Colombo, November 13, 2017: SriLankan Airlines collected yet another impressive accolade when it won the title of ‘Best Full Service Airline in Central & South Asia’ for the third consecutive year at the Future Travel Experience Asia Awards 2017 in Singapore, an event that recognizes the most customer-centric airlines and airports in Asia and Oceania.

SriLankan’s CEO Captain Suren Ratwatte said: “I am delighted to say that this award is the direct result of the extraordinary level of commitment by every member of our airline’s team, both in the air and on the ground. This demonstrates a high level of long-term consistency in our standards, in terms of the products and the service that we provide. Most importantly, our commitment to quality brings great benefits to our customers, whom we take pride in delighting at all times during their journey with us.”

Siva Ramachandra, Chief Commercial Officer of SriLankan Airlines, said: “Winning an important regional award once is creditable for any airline. But winning the same award three times in consecutive years points to a simply marvelous passenger experience that has been provided continuously, throughout our route network.

”Over the last several weeks, SriLankan has been honoured with a series of global and regional accolades. These include a prestigious Four Star Rating from the Airline Passenger Experience Association (APEX) in the first ever global airline industry rating programme based solely on passenger feedback; ‘Leading International Airline’ and ‘Best in Class’ at the South Asian Travel Awards 2017; and ‘Innovation in Commercial Airline Cabins’ at the In-flight Asia Pacific Awards.

Other recent awards include ‘World's Leading Airline Operating to the Indian Ocean Region’ at the World Travel Awards; ‘Best International Airline – Asia’ for two consecutive years at the Tamil Nadu Tourism Awards; ‘Most Innovative Marketing Airline in China’ by Life Weekly magazine; and ‘Best Airline in South Asia’ at the Top Travel Awards, also in China.

The Central & South Asia region of the Future Travel Experience Asia Awards is comprised of 15 countries stretching from Bhutan in the east to Belarus in the west, with seven nations in Central Asia and eight in South Asia including India.

The gala awards ceremony of Future Travel Experience Asia 2017 was held at the Marina Bay Sands during ‘Future Travel Asia Expo 2017’ on 7-8 November, a major industry event that brings together thousands of representatives of hundreds of airlines, airports and airline industry vendor organisations. Awards are presented to the best in the categories of Full Service Airlines, Low Cost Airlines, and Airports in five regions – Central & South Asia, Southeast Asia, West Asia, North & East Asia, and Oceania.

The Future Travel Experience Asia Awards (www.futuretravelexperience.com/fteasia/) are highly respected in the airline industry. Winners are chosen by a panel of industry experts who judge the comprehensive passenger experience including aspects such as products and service in all cabin classes, long-haul and short-haul flights, in-flight entertainment systems, consistency and quality of cabin crew service, levels of comfort, quality and presentation of food and beverage, and overall passenger experience.

SriLankan Airlines operates a route network of 102 cities from its hub in Colombo, with a fleet of modern aircraft with the latest comforts such as flatbeds in Business Class and sophisticated in-flight entertainment, to complement its world class service that is famed for caring and warmth. As a member of the prestigious oneworld global airline alliance, SriLankan also connects its passengers to over 1,000 cities in 160 countries around the globe through its oneworld partner airlines.


Corporate Communications

SriLankan Airlines


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SriLankan becomes first international airline to fly to Gan Island

Posted on 01 December 2016 by admin


Colombo, December 01 2016: SriLankan Airlines will consolidate its traditional positioning as the largest airline operation in the Maldives, by commencing services to Gan Island on 1st December 2016, in the Indian Ocean island nation. Thus SriLankan Airlines will become the only airline to operate international flights to Gan International Airport, with four flights per week.

Accordingly, Gan Island operations will facilitate visitors’ travel to any destination in the world via SriLankan Airlines’ global route network with 101 destinations in 47 countries and 1000 destinations under the oneworld alliance.nov-ul-5

Gan is the most populated island in Addu Atoll (also known as Seenu Atoll), the southernmost atoll in the Maldives. SriLankan flights will depart from Gan on every Monday, Thursday, Friday and Saturday Gan at 9.05hrs, arrive in Colombo at 11.25hrs. Hours; depart Colombo at 7.01hrs and arrive in Gan at 8.20hrs.

The commencement of services to Gan is part of the recent strategic shift by SriLankan to heighten its focus on its network in South Asia namely India, Pakistan, Bangladesh and in the Middle East Dubai, Abu Dhabi, Bahrain, Kuwait, Saudi Arabia, Qatar and Oman, and the Far East including Japan, China, Malaysia, Thailand, Singapore and Indonesia. Gan is one of 11 new destinations in the Asia-Middle East region to which Sri Lanka’s national carrier is commencing services in the fourth quarter of 2016.

SriLankan provides rapid connections through Colombo to its global network, including over 100 weekly flights to 11 cities in India, and a wide range of destinations in the Far East and the Middle East. On the way, passengers can enjoy SriLankan’s modern fleet and a service which provides passengers with comfortable seats, state of the art entertainment systems, excellent in-flight cuisine, and flight attendants famed for their warmth and caring.

SriLankan’s office in the Maldives is located at:

SriLankan Airlines Ltd, C/o ACE Aviation Services Maldives Pvt Ltd.

H. Thuniya Building (2nd Floor), Boduthakurufaanu Magu, Henveiru, 20066 Male,

Republic of Maldives.


It can be reached on:


Telephone: +9603333668

Fax: +9603333669

Email: bookings@aceaviation.mv

Operating Hours: Sunday to Thursday (9:00hrs to 18:00hrs) Saturday (9.00hrs to 15.00hrs)     Closed on Fridays

SriLankan is also part of oneworld’s network of more than 1,000 destinations in 160 countries.


Corporate Communications

SriLankan Airlines




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Posted on 06 June 2016 by admin






June 2016

Colombo – Qatar Airways (QR) and SriLankan Airlines (UL), both members of the oneworld alliance, have strengthened their cooperation with a bilateral codeshare relationship.


Both airlines will codeshare on each other’s operations between their hubs – Qatar Airways’ thrice daily Airbus A340-600 operations to Colombo and SriLankan Airlines’ daily Airbus A330-300 operations to Doha. The combination of four daily flights between Doha and Colombo will offer customers additional convenience and flexibility.

For the first time, passengers travelling to Colombo on Qatar Airways will be able to connect to the popular holiday hotspot Male, in the Maldives. Beyond Doha, SriLankan Airlines passengers can transit through Doha’s Hamad International Airport and travel onwards to 20* exciting leisure and business destinations in Europe, USA, Middle East and Africa, including Amsterdam, Barcelona, Paris, Copenhagen, Moscow, Rome, Frankfurt, Geneva, Manchester, Milan, Oslo, Sofia, Stockholm, Vienna, Zurich, New York, Los Angeles, Miami, Bahrain and Cape Town (subject to regulatory approvals*).

Travellers will also benefit from accruing frequent flyer miles, together with other oneworld privileges such as access to spacious lounges, extra baggage allowances, priority check-in and boarding, fast track security lanes and special fares across both carriers’ networks.

Qatar Airways, Group Chief Executive His Excellency Mr. Akbar Al Baker said: “Qatar Airways is pleased to have reached a code-sharing agreement with an established oneworld carrier like SriLankan Airlines, which will deepen commercial cooperation and jointly strengthen our competitive offering in the market. This new partnership will allow passengers to enjoy the seamless connectivity that Qatar Airways offers via Doha to our wide network across the globe.”

Chief Executive Officer of SriLankan Airlines, Captain Suren Ratwatte said: “It is our pleasure to seal a codeshare partnership with Qatar Airways to allow our passengers the flexibility and convenience of effective onward connectivity to a number of destinations. We are also glad to tie up with another oneworld member in our strategic network expansion drive as we celebrated the second anniversary as an alliance member in May this year.”



Daily Doha (DOH) – Colombo (CMB) schedule:

QR 664 departs DOH at 02:15 hrs; arrives CMB at 09:25 hrs

QR 665 departs CMB at 10:50 hrs; arrives DOH at 13:05 hrs

QR 656 departs DOH at 08:10 hrs; arrives CMB at 15:20 hrs

QR 657 departs CMB at 21:20 hrs; arrives DOH at 23:35 hrs

QR 668 departs DOH at 18:50 hrs; arrives CMB at 02:00+1 hrs

QR 669 departs CMB at 03:25 hrs; arrives DOH at 05:40 hrs


UL 218 departs DOH at 22:30 hrs; arrives CMB at 05:55 hrs +1

UL 217 departs CMB at 18:45 hrs; arrives DOH at 21:15 hrs

Notes to Editors:

About Qatar Airways:

Qatar Airways, the national carrier of the State of Qatar, is one of the fastest growing airlines operating one of the youngest fleets in the world. Now in its 19th year of operations, Qatar Airways has a modern fleet of 185 aircraft flying to more than 150 key business and leisure destinations across six continents. Qatar Airways won Airline of the Year, Best Business Class Airline Seat and Best Airline in the Middle East at the 2015 Skytrax Awards. This is the third time the airline won the accolade of Airline of the Year.

Qatar Airways is a member of the oneworld global alliance. The award-winning alliance was named the World’s Best Airline Alliance 2015 by Skytrax for the third year running. Qatar Airways was the first Gulf carrier to join global airline alliance, oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 150 countries, with 14,250 daily departures.

In 2015 Qatar Airways launched Oryx One, an enhanced interface for its inflight entertainment system, increasing the number of movies and TV shows on board from 950 to up to 3,000. Passengers flying on Qatar Airways flights served by its B787, A350, A380, A319 as well as select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the five-star airline’s on-board Wifi and GSM service.

Qatar Airways is one of the world’s leaders in sponsoring global sporting events, including the strategic team sponsorships of FC Barcelona and Al-Ahli Saudi Arabia FC. Qatar Airways’ strategy reflects the values of sports as a means of bringing people together, something at the core of the airline’s own brand message – Going Places Together.

Qatar Airways Cargo, the world’s third largest cargo carrier, serves more than 50 exclusive freighter destinations worldwide via its Doha hub and also delivers freight to more than 150 key business and leisure destinations globally on 185 aircraft. The Qatar Airways Cargo fleet now includes eight Airbus 330Fs, nine Boeing 777 freighters and one Boeing 747 freighter.

For Qatar Airways corporate images, please click here: http://www.qatarairways.com/corporateimages

Visit our homepage www.qatarairways.com or our sites on Facebook, Twitter, Google+, Instagram, and YouTube.


For Qatar Airways corporate images, please click here: http://www.qatarairways.com/corporateimages


For further information contact:

Qatar Airways Group, Corporate Communications Department

Tel: +974 40222072, Fax: +974 40225350

E-mail: qrmedia@qatarairways.com.qa


About SriLankan Airlines:

SriLankan Airlines, the national carrier for Sri Lanka and a member of the oneworld alliance, is an award-winning airline with a firm reputation as a global leader in service, comfort, safety, reliability, and punctuality.

Launched in 1979, the airline's hub is located at Bandaranaike International Airport in Colombo providing convenient connections to its global network (including codeshare partners) of 100 destinations in 48 countries around the world. Its direct route map covers major cities across the Europe, Middle East, India, South East Asia and the Far East.

Awards include World’s Friendliest Cabin Staff by Skytrax, Best Airline in South Asia from Travel Trade Gazette, World’s Most Reliable Operator of Airbus A330s and A340s by Airbus Industrie, and the Etihad Global Excellence Award for Best Regional Caterer.

SriLankan has mutual code share services with Etihad Airways, Qantas, Malaysia Airlines, Air Canada, Alitalia, Oman Air, Finnair, Asiana Airlines, Jetstar Asia, Japan Airlines, American Airlines, Air Berlin, NIKI and Mihin Lanka.





SriLankan Airlines unveils oneworld priority signage at Colombo and Male Airports

Posted on 19 May 2016 by admin


One world 1 oneworl5 oneworld6SriLankan Airlines has unveiled oneworld priority signage at its Colombo hub, Bandaranaike International Airport and Male, its extended home market.

The new signage aims to provide the alliance’s top tier, frequent flyers a comprehensive and clear idea on the alliance’s benefits throughout the travel process – check-in, airport fast tracks, lounges and boarding. The oneworld priority system works on a three tier basis: Emerald, Sapphire and Ruby which will correspond to FlySmiLes frequent flyers top levels: Platinum, Gold and Classic. For example, a FlySmiles Platinum cardholder will receive all the benefits of the Emerald oneworld frequent flyers. These new oneworld priority signs will clearly feature the three- tier gemstone symbols to enable cardholders to identify quickly and easily where they are entitled to receive their special oneworld benefits.

SriLankan Airlines became a member of the oneworld alliance in May 2014, making it the first airline from the Indian Sub-continent to join a global airline alliance. Since then, the Airline has been offering its passengers a convenient and simple travel experience with access to over a thousand destinations in 155 countries. The partnership with oneworld benefits top tier members of FlySmiles frequent flyer programme giving them special privileges and rewards.

The new logo will appear on signage wherever special airport privileges are offered to the alliance’s top tier frequent flyers. For FlySmiLes Platinum and oneworld Emerald tier card holders, benefits include: First Class or Business Class check-in desks, fast track through security checks at selected airports, the use of lounges when flying internationally and priority boarding lines. All these are available even if the customer is not booked to fly in First or even Business class.

The privileges for FlySmiLes Gold and oneworld Sapphire members include: Business Class check-in desks, lounge access and priority boarding lines. These are available even when flying Economy Class.

 FlySmiLes Classic and oneworld Ruby tier card holders are eligible to use Business Class check-in desks, which are again valid even when booked to fly in Economy Class.

Last year the process was started to replace signage at over 1,000 airports which are used by oneworld member airlines in 155 countries worldwide.

SriLankan Airlines will be completing its priority branding at Frankfurt, London, Paris, Narita, Kuala Lumpur, Singapore, Hong Kong, Bangalore, Chennai and Doha Airports in June this year.

As a member of oneworld, SriLankan Airlines flies alongside some of the leading and elite brands in the airline business such as Air Berlin, American Airlines, British Airways, Cathay Pacific, Finnair, Qatar Airways, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Royal Jordanian and S7 airlines.




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SriLankan airlines cancels flight to Karachi after attack

Posted on 09 June 2014 by admin


COLOMBO, June 9 (Xinhua) — A flight from Sri Lanka's national carrier bound for Karachchi from Colombo was canceled on Monday after gunmen attacked the Karachi airport, the company said.

SriLankan Airlines are waiting for further instructions from Pakistani authorities for clearance to operate flights and passengers are being updated, the company told reporters in a statement.

Flights have been canceled after gunmen attacked one of Pakistan's biggest airports, killing at least 23 people, including all 10 of the attackers, international media reported.

The attack on Jinnah International Airport in Karachi, Pakistan 's sprawling commercial hub of 18 million people, took place as Prime Minister Nawaz Sharif's government tries to engage Pakistani Taliban militants in negotiations to end years of fighting.

Gun battles went on for several hours and television pictures showed fire raging at the airport as ambulances ferried casualties away, but by dawn on Monday, the army said the airport had been secured.


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